Good to know.
The things clients ask most — about consultations, booking, your visit and our standards. Anything not covered here? Send us an enquiry, or simply book a consultation.
Registered Nurse
NMC-registered clinical training behind every treatment.
Independent Prescriber
Assess, prescribe and treat in one regulated pathway.
Consultation-led
Every plan starts with an honest one-to-one.
Beautifully natural
Subtle refinement — you’ll still look like you.
Everything you need to know first.
Every treatment starts with an honest consultation — so if you’re unsure, that’s the best place to begin.
Consultations
Do I need a consultation first?
Every treatment plan begins with a one-to-one consultation. It’s a relaxed, no-pressure conversation where Khloe assesses what’s right for you, talks through your options honestly, and agrees a plan together — there’s never any obligation to proceed.
What happens at the consultation?
A full, unhurried assessment of your concerns and goals, an honest discussion of what will — and won’t — help, and a plan made only for you. As a Nurse Independent Prescriber, Khloe can assess, plan and oversee your care within one regulated pathway.
Is a consultation a commitment?
Not at all — a consultation is a conversation, not a commitment. You’ll leave understanding your options, with no pressure to book anything.
Booking & deposits
How do I book?
You can book online in a few minutes — choose a time that suits you and we’ll take it from there. If you’d prefer to ask a question first, send us an enquiry and we’ll come back to you personally.
Is there a deposit?
Yes — a 20% deposit secures your appointment and comes off your treatment price. It’s how we keep appointments private and unhurried.
What’s your cancellation / reschedule policy?
You can reschedule up to 48 hours before your appointment. The deposit is non-refundable, so please let us know in good time if your plans change.
Your visit
What should I expect at my first appointment?
A warm welcome and a calm, private setting — never one of a crowd. We’ll talk through everything before anything is decided, and you’ll leave with clear aftercare and a point of contact.
Will my results look natural?
Our whole approach is restraint. We treat to enhance, never to alter — the aim is always that you still look like you, just a fresher, more rested version. Results vary from person to person.
Is there any downtime?
It depends on the treatment. Some swelling, redness or tenderness for 24–48 hours can be normal, and we provide full written aftercare every time. We’ll talk you through what to expect at your appointment.
Safety & standards
Are you a nurse, and are you regulated?
Yes. KM Aesthetics is nurse-led — Khloe is a Registered Nurse and Nurse Independent Prescriber, on the NMC register as Chloe Mitchell with no restrictions on practice. You’re welcome to verify her on the public NMC register before you book.
Do you treat under-18s?
No. In line with UK law and good clinical practice, we don’t provide cosmetic injectable treatments to anyone under 18.
Which areas do you serve?
We’re based at 36 Penybont Road, Pencoed, Bridgend CF35 5RA — easy to reach from Bridgend, Porthcawl, Cowbridge, Llantrisant, Talbot Green and Cardiff.
The best answer is a conversation.
Book a consultation and we’ll talk through everything — honestly, with no pressure.
- Registered Nurse (NMC)
- Nurse Independent Prescriber
- Consultation-led, always
- Natural, restorative results